ParentPay
Hazel Grove High School is a cashless school and we ask all parents / carers to only use our e-payment method to pay for dinner money, trips, activities and other items such as revision guides. This can be done online using a very secure website called ParentPay or in cash at local stores where you see the PayPoint logo.
When students join the school, parents / carers will be issued with a secure on-line account with a unique user ID and password that can be changed to something they will more easily remember and, if appropriate, accounts can be merged for two or more children.
To pay for items
You can pay for items using either card, or Parent Account funds, or a combination of both.
Paying with credit/debit card:
- Log in to your ParentPay account
- Select the button with the
symbol to quickly top up a dinner money balance, or the “Pay for other items” for a full list of this child’s items for payment* - Select either View basket and pay or Continue shopping.
- Once you have selected all your items, your basket and order summary will be displayed. Review the details and select Pay now (please note that the amount you are required to pay will be reduced by any credit you have in your Parent Account balance).
*For other items select View details and pay against the item you wish to purchase and then Add to basket.
Paying with Parent Account credit:
- Log in to your ParentPay account
- Select the button with the symbol to quickly top up a dinner money balance, or the “Pay for other items” for a full list of this child’s items for payment*
- You will receive an onscreen notification when you have completed your transaction.
*For other items select View details and pay against the item you wish to purchase and then Pay using Parent Account. (please note that if you do not have sufficient funds for all items being purchased in your Parent Account, you will be prompted to pay the difference using a card payment by clicking Pay now).
Refunds / Transfers to other siblings
Parents / carers can request a dinner money account refund or a transfer of a balance to another sibling in school e.g. if their child is leaving school by contacting the school finance office. Please note refunds are returned to your ‘Parent Account’ on ParentPay. If you are unlikely to use this credit for any of your children’s future payments, there is an option to withdraw the funds.
- From the menu select My Account
- On the Statements screen select Withdrawals (at the bottom of the statement)
- Enter the amount that you wish to withdraw and select Withdraw
Note: you are limited to 3 withdrawals within a 3 month period with a minimum withdrawal amount of £2.00
Cash payments via PayPoint
Those parents wishing to pay cash via Paypoint should contact the school finance office and we will supply you with a barcode letter which you can take to one of the following stores:
- McColls – Arundel Avenue & Redford Drive
- Spar – Arundel Avenue & Fiveways Parade
- Asda – London Road
More information about stores accepting Paypoint can be found on the Paypoint website